Football Finery deliver our products across the UK & Internationally. All our items are safely & securely dispatched using a TRACKED service with ROYAL MAIL, both domestically & Internationally. Other shipping providers may be added in the future.
UK customers are able to choose between a 1st Class or 2nd Class delivery options and also benefit from FREE DELIVERY on all orders over £75.
We dispatch all orders Mon - Fri (excluding Bank Holidays). Within these days, orders will be processed and prepared for delivery within 24 hours. Please allow an extra working day for deliveries over Bank Holidays as no orders are packed or dispatched on the days.
In summary, our ROYAL MAIL delivery options are as follows:
Tracked UK 24 (1-2 days)
- £3.50 (item value < £10)
- £4.95 (item value > £10)
Tracked UK 48 (3-4 days)
- £2.50 (item value < £10)
- £3.95 (item value > £10)
Tracked International *
- £10 Europe (5-7 days)
- £12 Rest Of World (7-10 days)
* For areas in 'remote' locations your delivery may take a few days extra to arrive.
How to Track Your Order -
Once your order has been dispatched, we will email you a Royal Mail tracking number so you can follow your package's journey. A link to track your parcel will be in the email. Alternatively, you can follow its progress via the following link Track and Trace - Track your Item | Royal Mail Group Ltd.
Possible Dispatch Delays -
If your order is out of stock, we will contact you by email to notify you.
If there are some things that we need to verify on your payment details, we will contact you by phone or email to confirm.
Please note we cannot ship to PO Box addresses. We will contact you for an alternative address.
We cannot be held liable for delayed or missing parcels when the delivery address has been inputted incorrectly or incomplete.
VAT & Customs Duties -
For our International customers, please be aware your country may impose customs import duty & taxes on our products using our International Tracked Shipping option. Unfortunately, this applies to countries within Europe too, since the U.K. left the European Union.
Football Finery is not liable for any additional import tax, duty charges or handling charges issued by your country's national import office. Any additional costs are the responsibility of the buyer.
These charges are set & regulated by the destination country and we have no control over these. If you are unsure whether your order will be subject to such taxes please check with your local import office.
To improve the customer experience for our overseas customers, we are planning to incorporate these additional costs at customer check-out in the future. However, at this time, we are unable to offer this service.
Recycled Packaging -
Once you have placed your order, your item will be shipped in an environmentally conscious way. Our football shirts are hand-wrapped in 100% recycled tissue paper and packaged in a water proof mailer bag, made from 100% recycled plastics. Our mailer bags protect your product in transit, give a new life to plastics already in circulation and are re-usable. Please be careful when opening your package so you can take advantage of this feature and ensure the maximum environmental benefit.
Although our choice of packaging choice is only a small step, Football Finery firmly believe that being an environmentally friendly business is essential and that we all have a responsibility to do what we can to reduce our impact on the planet.